Q1: What are your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown wooden cartons. If you have a legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2: What are your terms of payment?
A: T/T 50% as a deposit, and 50% before shipping. We'll show you the photos of the products and packages before you pay the balance.
Q3: What are your terms of delivery?
A: EXW, FOB, CFR, CIF.
Q4: How about your delivery time?
A: Generally, it will take 10-25 days to produce the products, and 5days by air, 25 days of the ship by sea. The specific delivery time depends on the items and the quantity of your order.
Q5: How is the warranty system?
A: 1~5 years. (upon the deal)
Q6: Can you produce according to the samples?
A: Yes, we can produce according to your samples or technical drawings. We can build the molds and fixtures.
Q7:What is your sample policy?
A: We can supply the sample, but the customers have to pay the sample cost and the courier cost.
Q8: Do you test all your goods before delivery?
A: Yes, we have a 100% test before delivery.